Refund Policy
Effective August 3, 2026
Final charges and exceptions
Purchases, boosts, buries, top-ups, counter-actions, and auto-defense charges are final once processed, except for duplicate or incorrect charges, technical failures, unauthorized charges, or where a refund is required by law. HartmannTek may also issue a discretionary refund when circumstances warrant it.
Queue changes are not failures
Queue rank and display dates change when other users purchase, boost, or bury spots. A later rank, changed estimated date, unsuccessful attempt to pass or bury another spot, or disagreement with another user's action is not by itself grounds for a refund. Content removed for violating the Terms is not normally refundable.
Auto-defense cancellation
Pause or cancel auto-defense from the spot management page. Cancellation applies to future payment attempts and does not retroactively refund charges already processed, subject to the exceptions above. A narrowly timed in-flight charge may finish processing before cancellation takes effect.
How to request help
Email support@everythingisfuckingstupid.com with the email used for payment, the approximate date and amount, the spot text or identifier, and a description of the issue. Do not send full card numbers. We may request additional information to verify the payment or identity of the requester.
Refund processing
Approved refunds are sent to the original payment method. Stripe and the cardholder's financial institution control when the credit appears. If you believe a charge was unauthorized, contact us promptly and consider notifying your card issuer.